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Support Center - I can't find the serial number for a game made by Matrix Games that I bought somewhere else.


Question:I can't find the serial number for a game made by Matrix Games that I bought somewhere else.
Categories:Serial Number Issues

Answer:
Unfortunately we have no way of knowing what the serial number for that game is. Please contact the original place of purchase to see if they can provide you with the serial number that you should have gotten originally. If they cannot provide you with the serial number, please ask for an exchange or refund because you cannot use the game without a serial number.

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